Payment Flow

If the order status is cancelled / pending that particular order will not be taken by us even the Amount is debited from the account initially.

In such case customer can wait for 30-60 min and check for any change in the status i.e.

Ready to Batch this will happen only if Payment Gateway has authorised the Payment.

If the status is still cancelled / pending even after the wait time, customer can place the order again if it is urgent or need to wait till we receive the record of that order from Razorpay / PAYTM (Payment Gateway).

This may take 2-4 days for us to receive the record for cancelled / pending orders. If the Record for the Cancelled / pending order is received it will be reversed to the customer bank account or will be added to the wallet as per the customer's convenience.